HOW CAN WE HELP YOU?

Keeping our customers happy is our greatest goal. If you have any questions or problems with SPRING BREAK EUROPE in Zrce, please do not hesitate to contact us via phone (+43 1 504 68 68 7160) or via e-mail (office@splashline.at)
At the event our mates will be there to help you figure out smaller or bigger problems to make sure it all works out just fine

Travel & event conditions

Download our conditions

Travel guarantee

The General Terms and Conditions (ARB 1992) as amended, as well as the supplementary travel and event information for SPRING BREAK EUROPE in Zrce, shall be considered as essential contractual components.

Reference to „§ 7 Reisebürosicherungsverordnung (RSV)“ / Insolvency insurance:

Splashline- Event u. Vermarktungs GmbH is recorded in the Tour Operator Register of the Ministry of Economic Affairs with the registration number 2005/0005.

At the UNIQA Österreich Versicherungen AG, Untere Donaustraße 21, 1029 Wien, we have an insolvency insurance with the policy number 2132/000979-4. The prepayment is done at the earliest 11 months after the end of the journey. The collection of client money is a maximum 20%.

The outstanding payment has to be done when you receive the travel documents, not earlier than 20 days before start of the journey.

Any additionally or untimely prepayments respectively outstanding payments may not be demanded and are not secured. All claims have to be reported within 8 weeks from the occurrence of the insurance case at the call us Assistance International GmbH, Waschhausgasse 2, 1020 Wien, Tel. +43/ (0)1/ 316 70 – 895, Fax. +43/ (0)1/ 316 70 – 70895, E-Mail splashline@call-us.com, otherwise the right of claim will forfeit. The accountability of the Uniqa is, in the event of damage, limited to the total insured sum of the travel organizer. If the amounts to be refunded are higher than the total insured sum, the requirements will be fulfilled with an aliquot part.


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